The warranty covers all costs of repair or replacement with a new, equivalent product. In case of repairs or replacement, the warranty is extended with another 2 years. If you discover manufacturing defects or product defects within 2 years of the date of purchase, you must file a complaint where the product was purchased (at the shop or via the retailer). Customers must be able to document the date of purchase by producing a receipt or a copy of the invoice concerning the supply. In order for the warranty to apply, the product must be properly installed and used. Any piping and installation must be performed according to the rules of the trade and in accordance with applicable industry regulations. Furthermore, the product must not previously have been disassembled or modified in any other way by unauthorised persons. The warranty does not cover frost damage, or damage or malfunctions caused by water impurities. The warranty for manufacturing defects on surfaces does not extend to defects caused by improper cleaning (scrubbing or use of abrasive/corrosive cleaning agents) or scratches caused by contact with hard or sharp objects such as knives or materials made of metal. Defects caused by normal product wear, incorrect use or negligence in relation to following installation or service instructions will not be compensated. The warranty covers costs for repairing or replacing the product with a new, similar product. If the product is no longer marketed, a similar product will be offered. Prior to initiating any repair or replacement work, the retailer must have obtained our approval of the complaint.